Personal data policy

Section 1 – What do we do with your information?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.

When you browse our store, we also automatically get your computer’s IP (Internet Protocol) address to provide us with information that helps us learn more about your browser and operating system.

Email Marketing: With your permission, we may send emails about our store, new products and other updates.

Section 2 – Consent
How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we suggest that you consent to us collecting it and using it only for the specific reason.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to say no.
How do I withdraw my consent?

If, after you have chosen to change, you can revoke your consent for us to contact you, for further collection, use or disclosure of your information, at any time by contacting us at info@trendwarehouse.eu

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
Payment:
All direct debit portals comply with the PCI-DSS standards set by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Section 4 – Third Party Services

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.

However, some third-party providers, such as payment portals and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to you for your purchasing-related transactions.

For these providers, we recommend that you read their privacy policy so that you can understand how your personal information will be handled by these providers.

In particular, remember that some providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction involving services from a third party service provider, your information may be subject to the laws of the jurisdiction (s) in which that service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a US payment gateway, your personal information used to complete that transaction may be subject to disclosure under US law, including the Patriot Act.

When you leave our store’s website or are redirected to a third party’s website or application, you are no longer governed by this privacy policy or our website’s terms of use.

Section 5 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using SSL (Secure Socket Layer Technology) and stored with AES-256 encryption. Although no method of transmission via the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 6 – Age of Consent

By using this website, you declare that you are at least the age of your country or province where you have resided and that you have given us your consent to allow any of your minor relatives to use this website.

Section 7 – Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time, so read it frequently. Changes and clarifications will take effect immediately after they are published on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and / or reveals it.

If our store is acquired or merged with another company, your information can be transferred to the new owners so that we can continue to sell products to you.

Questions and contact information
If you want to: access, correct, change or delete all personal information we have about you, register a complaint or simply want more information contact our privacy policy at info@trendwarehouse.eu